Contact

Talk to a human.

Questions about an order, the coffee or the guarantee — write to us and a real person replies.

Email us directly

We read everything and usually reply within one business day. Send your order number if you have one and we can skip the back-and-forth.

Want a refund?

30 days from delivery, no questions asked. Keep the bag and the frother — nothing gets sent back. Email us your order number and we refund it.

Read the refund policy →

Where's my order?

U.S. orders ship free from our U.S. warehouse and arrive in 2–7 business days. You get a tracking email the moment it leaves.

Shipping policy →

Press, wholesale, partnerships

Same inbox. Put the subject in the first line and it gets to the right person.